The back office for security system businesses.
Your techs finish the install. The paperwork follows them home: warranty docs, compliance records, contract renewals, fault bundles from last night's monitoring alerts. Sprigr runs all of it in the background so your crew stays on site and your office stops chasing warranty paperwork on a Friday night.
The admin pile around every site - contracts, warranties, compliance, fault bundles, renewals - runs on Sprigr.
You run the systems. Sprigr runs the paperwork.
- Contract & warranty filing
- Compliance records
- Parts & supplier chasers
- Renewal flags
What Sprigr runs around your job tool
Back-office admin that simPRO and the rest were never built for, handled on autopilot.
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Service contracts & warranties filed
Monitoring agreements, service contracts, equipment warranties, and installation certificates, filed to the right site and customer record automatically. Sprigr flags contract renewals and warranty expiries to the office before they lapse.
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Compliance records kept current
Installer licences, technician certifications, SCEC endorsements, insurance certificates, and equipment compliance records, filed to the customer record and kept audit-ready. Renewals flagged to the office before they lapse.
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Fault bundles from monitoring alerts
When the monitoring station logs a fault, Sprigr reads the alert, drafts a fault job card with the site details, access notes, and parts suggestion, and files everything against the site record. The paperwork moves from alert to job card without an admin re-typing it.
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Parts & supplier PO chasers
Cameras on backorder? Panels stuck at the supplier? Sprigr reads supplier email threads, follows up on ETAs, and pings your office when a job is affected. Purchase orders that go quiet for 3+ days get chased automatically.
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Overdue invoice flags to the owner
Invoices aging past your terms get flagged to the owner with the job, site, and amount attached. Sprigr doesn't email the customer; it surfaces what's slipping so you can decide whether to chase, escalate, or write off.
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Weekly back-office report
Monday morning, your outstanding parts orders, overdue invoices, upcoming contract renewals, expiring warranties, and WIP against job stages land in your inbox. You start the week already in the picture.
The admin layer your job tool doesn't handle
Where the owner's week actually goes, and what Sprigr takes on.
- 12-15
hours a week of admin in scope
The admin that security system owners typically hand to Sprigr each week: supplier emails, contract admin, warranty chasing, and compliance paperwork. An estimate of the hours in scope, not a measured result.
- Every
job closes with its paperwork attached
Every install, fault, and service visit closes with a complete paper trail: compliance record, warranty filed, contract updated, customer handover bundle. Audit-ready by default.
- 60 days
before contract renewal, automatic flag
Monitoring contracts, service agreements, installer licences, and warranty periods get flagged to the office 60 days before expiry. Your team decides what to do next, nothing lapses unnoticed.
Up and running in under an hour
Connect your job tool and your inbox. Describe the admin you want handled. Sprigr runs it.
- 01
Connect your job management tool and inbox
Link simPRO (or whatever you use) and the email account where supplier invoices, monitoring station alerts, and warranty docs land. Credentials are encrypted at rest and only decrypted in your isolated sandbox at runtime.
- 02
Describe the back office in plain English
"Turn monitoring station alerts into fault job cards. Chase suppliers when parts POs are overdue by 3 days. Flag monitoring contracts 60 days before renewal. File warranty docs to the customer record automatically."
- 03
Sprigr runs the admin in the background
Sprigr coordinates across your job tool, monitoring station, and inbox, filing, chasing, drafting, and flagging what needs your attention. Your techs keep using the same tools. Nothing to retrain.
Already using simPRO? Sprigr integrates via the official simPRO API. Jobs, customers, contracts, and close-out data read automatically; notes and attachments written back where needed. Nothing to retrain.
See the simPRO integration →Questions
How does Sprigr help security system businesses?
Sprigr runs the back office around your job management tool. Service contracts and warranties filed per site, compliance records kept audit-ready, fault bundles from monitoring alerts, parts and supplier chasers, renewal flags, overdue invoice flags, and a weekly back-office report to the owner.
Does this work with simPRO?
Yes. Sprigr integrates with simPRO via the official simPRO API. It reads jobs, sites, contracts, warranties, and close-out data, and writes back notes, attachments, and status updates where needed. simPRO stays your system of record; Sprigr runs the admin around it.
Does Sprigr replace our central monitoring station?
No. Your central station stays exactly as it is. Sprigr reads monitoring alerts from your email or monitoring platform, drafts fault job cards from them, and files everything against the site record. The monitoring runs where it always has; Sprigr handles the paperwork that flows out of it.
Does Sprigr talk to customers?
Yes, where you allow it. Customer comms, the calls, emails, and replies to clients or site managers can run through Sprigr as well: it drafts each message from your records, the message waits behind an approval gate until someone on your team taps send, and routine ones can run on a standing approval once you trust them. The back office (compliance filing, supplier chasers, contract admin, internal reporting) runs without the tap.
What if Sprigr drafts a fault bundle wrong?
You set approval gates on anything sensitive: fault dispatches to specific sites, new supplier payments, warranty claims. Sprigr pauses and waits for sign-off before acting. Every action is logged with the context it ran in.
How long does setup take?
Under an hour. Connect your job management tool and your inbox. Describe the admin you want handled in plain English. AI scaffolds the workflow. No coding, no IT team required.
You run the systems. Sprigr runs the paperwork.
Back-office admin for security system businesses. Up and running in under an hour.