Orders come in, suppliers fulfil, payments clear. Behind it, the admin piles up: chargebacks with evidence scattered across your supplier's systems, orders stuck in fulfilment, reconciliation across store, supplier, ads, and PSP. Sprigr runs all of it in the background.
The admin pile behind every order - chargebacks, supplier chasers, reconciliation - runs on Sprigr.
Chargeback evidence bundles assembled Sprigr
Supplier order & fulfilment chasers Sprigr
Order routing reconciliation Sprigr
Ad spend & payout reconciliation Sprigr
Supplier invoice reconciliation Sprigr
Overdue B2B invoice flags Sprigr
Weekly back-office report to the owner Sprigr
Chargeback submission sign-off → You
Customer support (tickets, chats, replies) → You
You run the store. Sprigr runs the ops paperwork.
What Sprigr runs around your store
Back-office admin that Shopify and your help desk were never built for, handled on autopilot.
Chargeback evidence bundles
Every dispute that hits your PSP gets an evidence bundle assembled from the order record, supplier fulfilment proof, tracking, and customer comms history. Your ops team reviews and submits within the response window. No more scrambling to prove fulfilment happened when the supplier is the one who shipped it.
Supplier order & fulfilment chasers
Supplier hasn't confirmed the order? Tracking not updating? Sprigr reads supplier email threads, follows up on ETAs, and pings your ops team when orders are stuck. Purchase orders that go quiet for 3+ days get chased automatically, before customers start asking.
Order routing reconciliation
Orders placed in your store matched against supplier fulfilment confirmations. Orphaned orders, duplicate fulfilments, and routing errors flagged to ops before they become complaints. Your fulfilment rate stays transparent, not a lagging indicator.
Ad spend & payout reconciliation
Meta, TikTok, and Google ad spend matched against attributed revenue. PSP payouts reconciled against your accounting. Supplier invoices matched against shipped orders. Your margin picture stays accurate, weekly.
Overdue B2B invoice flags
Wholesale invoices aging past your terms get flagged to the owner with the customer, order, and amount attached. Sprigr doesn't email the customer; it surfaces what's slipping so you can decide whether to chase, escalate, or write off.
Weekly back-office report
Monday morning, chargeback deadlines, stuck supplier orders, orphaned fulfilments, ad spend and payout reconciliation status, and AR land in the owner's inbox. You start the week already in the picture.
The admin layer your store doesn't handle
Where the ops week actually goes, and what Sprigr reclaims.
12-15
hours back per owner, per week
Dropshippers using Sprigr typically reclaim 12 to 15 hours a week, the time currently spent on supplier emails, chargeback evidence, and reconciling what shipped against what was ordered.
100%
chargebacks filed with full evidence
Every dispute closed with a complete evidence bundle: order record, supplier fulfilment proof, tracking, customer comms. Dispute response becomes a 5-minute submit.
<24h
from dispute to evidence bundle ready
Sprigr assembles chargeback evidence within 24 hours of the dispute opening. Your team reviews, edits if needed, and submits, inside the response window.
Up and running in under an hour
Connect your store, supplier channels, and inbox. Describe the admin you want handled. Sprigr runs it.
01
Connect your store, supplier channels, and inbox
Link your Shopify / WooCommerce store, your supplier portals or email, your ad accounts, and your accounting. Credentials are encrypted at rest and only decrypted in your isolated sandbox at runtime.
02
Describe the back office in plain English
"Assemble chargeback evidence bundles within 24 hours of any dispute. Chase suppliers when orders haven't confirmed in 3 days. Reconcile supplier invoices against shipped orders weekly."
03
Sprigr runs the admin in the background
Sprigr coordinates across your store, supplier channels, and inbox, reconciling, filing, chasing, and flagging what needs your attention. Your ops team keeps using the same tools. Nothing to retrain.
Customer support stays with your help desk and your team. Sprigr runs the back office only: chargeback evidence, supplier chasers, reconciliation, internal reporting. Every action is logged with a signed, hash-chained audit trail.
Sprigr runs the back office around your store and supplier stack. Chargeback evidence bundles, supplier order and fulfilment chasers, order routing reconciliation, ad spend and payout reconciliation, overdue B2B invoice flags, and a weekly back-office report to the owner.
Does Sprigr handle customer support tickets?
No. Customer comms, tickets, chats, replies, stay with your help desk and your team. Sprigr runs the back office only: chargeback evidence, supplier chasers, reconciliation, internal reporting. Keeping the customer-facing side out of AI hands is deliberate; it's where you want brand voice and human judgement.
How does the chargeback evidence work when I didn't fulfil the order?
Sprigr reads the supplier's fulfilment confirmation and tracking data, compiles it with the order record and customer comms history, and assembles the evidence bundle. You're filing the same evidence the supplier already shared, just properly assembled and in the PSP's required format.
What about supplier quality issues?
Sprigr flags patterns to the owner: suppliers with rising dispute rates, slow fulfilment times, or frequent tracking issues. It's internal reporting so you can make sourcing decisions. Sprigr doesn't negotiate with or replace suppliers; that stays with you.
How long does setup take?
Under an hour. Connect your store, supplier channels, and inbox. Describe the admin you want handled in plain English. AI scaffolds the workflow. No coding, no IT team required.
You run the store. Sprigr runs the ops paperwork.
Back-office admin for dropshipping businesses. Up and running in under an hour.