Your store ships orders. Behind it, the admin piles up: chargeback evidence on deadline, supplier POs overdue, 3PL gone quiet, carrier invoices to reconcile, inventory variances to chase. Sprigr runs all of it in the background so your ops team stops firefighting admin and your owner sees the week at a glance.
The admin pile behind every order - chargebacks, supplier chasers, inventory, reconciliation - runs on Sprigr.
Chargeback evidence bundles assembled Sprigr
Supplier & 3PL PO chasers Sprigr
Inventory reconciliation & variance flags Sprigr
Carrier invoice reconciliation Sprigr
GST & marketplace fee reconciliation Sprigr
Overdue B2B invoice flags to the owner Sprigr
Weekly back-office report to your inbox Sprigr
Chargeback submission sign-off → You
Customer support (tickets, chats, reviews) → You
You run the store. Sprigr runs the ops paperwork.
What Sprigr runs around your store
Back-office admin that Shopify, WooCommerce, and your help desk were never built for, handled on autopilot.
Chargeback evidence bundles
When a chargeback hits Stripe, Shopify Payments, or your PSP, Sprigr assembles the evidence bundle from the order record, shipping proof, customer history, and comms. The bundle lands in your ops inbox ready to submit. No more hunting PDFs on deadline day.
Supplier & 3PL PO chasers
Stock on backorder? 3PL gone quiet on a delayed pick? Sprigr reads supplier and 3PL email threads, follows up on ETAs, and pings your ops team when orders are affected. Purchase orders that go quiet for 3+ days get chased automatically.
Inventory reconciliation
Stock movements, receipts, and orders matched against your OMS and accounting. Variances (missing stock, uncounted receipts, bad SKU mappings) get flagged to ops before the quarterly count. Shrinkage and stockouts surface early, not after.
Carrier invoice & GST reconciliation
Shipping carrier invoices matched against fulfilled orders. Overcharges, missed dimensional weight credits, and surcharge errors flagged to your accounts team. GST on imports and marketplace fees reconciled monthly so BAS prep stops being a scramble.
Overdue invoice flags to the owner
B2B and wholesale invoices aging past your terms get flagged to the owner with the customer, order, and amount attached. Sprigr doesn't email the customer; it surfaces what's slipping so you can decide whether to chase, escalate, or write off.
Weekly back-office report
Monday morning, outstanding supplier and 3PL commitments, chargeback evidence deadlines, inventory variances, overdue B2B invoices, and GST-ready numbers land in your inbox. You start the week already in the picture.
The admin layer your store doesn't handle
Where the ops week actually goes, and what Sprigr reclaims.
12-15
hours back per owner, per week
E-commerce owners using Sprigr typically reclaim 12 to 15 hours a week, the time currently spent on supplier emails, chargeback evidence assembly, inventory variance chasing, and carrier invoice checks.
100%
chargebacks filed with full evidence
Every chargeback closed with a complete evidence bundle: order record, shipping proof, fulfilment trail, and comms history. Dispute response becomes a 5-minute submit, not a 2-hour assembly.
60 days
before renewal, automatic flag
Supplier contracts, 3PL agreements, carrier accounts, marketplace registrations, and compliance certificates get flagged to the owner 60 days before expiry. Your team decides what to do next.
Up and running in under an hour
Connect your store, OMS, and inbox. Describe the admin you want handled. Sprigr runs it.
01
Connect your store, OMS, and inbox
Link your Shopify / WooCommerce store, your OMS or 3PL webhook feed, your accounting (Xero, QuickBooks), and the email account where supplier and carrier invoices land. Credentials are encrypted at rest and only decrypted in your isolated sandbox at runtime.
02
Describe the back office in plain English
"Assemble chargeback evidence bundles within 24 hours of any dispute. Chase suppliers when POs are overdue by 3 days. Reconcile carrier invoices against fulfilled orders monthly. Flag inventory variances over 5%."
03
Sprigr runs the admin in the background
Sprigr coordinates across your store, OMS, and inbox, reconciling, filing, chasing, and flagging what needs your attention. Your ops team keeps using the same tools. Nothing to retrain.
Customer support stays with your help desk and your team. Sprigr runs the back office only: chargeback evidence, supplier chasers, reconciliation, inventory, internal reporting. Every action is logged with a signed, hash-chained audit trail you can replay at any time.
Sprigr runs the back office around your store and OMS. Chargeback evidence bundles assembled for every dispute, supplier and 3PL PO chasers, inventory reconciliation, carrier invoice and GST reconciliation, overdue B2B invoice flags, and a weekly back-office report to the owner. It's the ops admin pile your team used to work through after-hours.
Does Sprigr handle customer support tickets?
No. Customer comms, tickets, chats, replies, reviews, stay with your help desk and your team. Sprigr runs the back office only: chargeback evidence, supplier chasers, reconciliation, inventory, internal reporting. Keeping the customer-facing side out of AI hands is deliberate; it's where you want human judgement and brand voice.
Does this work with Shopify and WooCommerce?
Yes. Sprigr integrates with Shopify, WooCommerce, and any store that sends webhooks. It reads order, fulfilment, and return data and coordinates with your OMS, 3PL, accounting, and supplier inbox to run the back office. Your store stays your system of record.
What about chargebacks, do you submit them for us?
Sprigr assembles the evidence bundle (order record, shipping proof, fulfilment trail, customer comms) and delivers it to your ops team ready to submit. The final submission stays with your team so you maintain control of the response. Every action is logged.
How long does setup take?
Under an hour. Connect your store, OMS, and inbox. Describe the admin you want handled in plain English. AI scaffolds the workflow. No coding, no IT team required.
You run the store. Sprigr runs the ops paperwork.
Back-office admin for e-commerce businesses. Up and running in under an hour.