Patient care is your front office. Behind it, the admin piles up: Medicare reconciliation, AHPRA renewals, pathology filing, supplier POs, accreditation audits. Sprigr runs all of it in the background so your practice manager stops reconciling remittances at 9pm and your principal sees the week at a glance on Monday morning.
The admin pile outside the consult room - reconciliation, compliance, result filing, supplier chasers - runs on Sprigr.
Medicare & billing reconciliation Sprigr
AHPRA & accreditation records filed Sprigr
Pathology & imaging result filing Sprigr
Consumables & supplier PO chasers Sprigr
Renewal flags 60 days before lapse Sprigr
Overdue invoice flags to the practice manager Sprigr
Weekly back-office report to the principal Sprigr
Abnormal result sign-off → You
Patient comms (calls, recalls, reminders) → You
Your team cares for patients. Sprigr cares for the paperwork.
What Sprigr runs around your practice management system
Back-office admin that Best Practice, Medical Director, and Cliniko were never built for, handled on autopilot.
Medicare & billing reconciliation
Medicare bulk-billing claims, mixed-billing transactions, and patient co-payments matched against the remittances that land. Rejected items, short-paid claims, and missing submissions get flagged to the practice manager before month-end. The billing reconciliation pile stops existing.
AHPRA & accreditation records filed
GP and practice nurse registrations, CPD records, practice accreditation documents (RACGP, ACRRM), infection control audits, and vaccination cold-chain logs, filed to the right practitioner and practice record automatically. Renewals flagged 60 days before lapse.
Pathology & imaging result filing
Results coming back from pathology and imaging providers get filed to the right patient record and flagged for clinician review. Abnormal results are escalated for same-day review. No results sit in an inbox unactioned, no filing pile at the end of the day.
Consumables & supplier PO chasers
Vaccines on backorder? PPE stock running low? Sprigr reads supplier email threads, follows up on ETAs, and pings your practice manager when stock is affected. Purchase orders that go quiet for 3+ days get chased automatically.
Overdue invoice flags to the owner
Patient accounts aging past your terms get flagged to the practice manager with the patient, service, and amount attached. Sprigr doesn't email the patient; it surfaces what's slipping so your team can decide whether to chase, escalate, or write off.
Weekly back-office report
Monday morning, outstanding supplier orders, unreconciled Medicare claims, upcoming AHPRA and accreditation renewals, overdue patient accounts, and practice KPIs land in the principal's inbox. You start the week already in the picture.
The admin layer your PMS doesn't handle
Where the practice manager's week actually goes, and what Sprigr reclaims.
48%
of physician time on admin, not patients
Nearly half of a physician's working day goes to documentation and admin. Every hour reclaimed through automation is an hour back for patient care.
5+
disconnected systems in most clinics
EHR, scheduling, billing, referrals, and practice management: most clinics run 5+ systems that don't talk to each other. Sprigr runs the admin around them.
60 days
before renewal, automatic flag
AHPRA registrations, accreditation cycles, indemnity insurance, and vaccination program renewals get flagged to the practice manager 60 days before expiry. Your team decides what to do next.
Up and running in under an hour
Connect your practice management system and your inbox. Describe the admin you want handled. Sprigr runs it.
01
Connect your practice systems and inbox
Link your practice management software (Best Practice, Medical Director, Cliniko) via webhooks, your Google Workspace or Microsoft 365, and the email account where pathology reports, supplier invoices, and compliance docs land. Credentials are encrypted at rest and only decrypted in your isolated sandbox at runtime.
02
Describe the back office in plain English
"Reconcile Medicare remittances against submitted claims. File pathology results to patient records and flag abnormal ones for same-day doctor review. Chase vaccine suppliers when POs are overdue by 3 days. Flag AHPRA renewals 60 days out."
03
Sprigr runs the admin in the background
Sprigr coordinates across your practice management system, pathology providers, and your inbox, reconciling, filing, chasing, and flagging what needs your attention. Your reception and clinicians keep using the same tools. Nothing to retrain.
Patient communications stay with your team and your practice management system. Sprigr runs the back office only: reconciliation, compliance, result filing, supplier chasers, internal reporting. Every action is logged with a signed, hash-chained audit trail you can replay at any time.
Sprigr runs the back office around your practice management system. Medicare and billing reconciliation, AHPRA and accreditation records filed automatically, pathology and imaging result filing, consumables and supplier chasers, renewal flags, overdue invoice flags, and a weekly back-office report to the principal.
Does Sprigr talk to patients?
No. Patient comms, appointment reminders, recalls, result follow-ups, stay with your practice management system and your team. Sprigr runs the back office only: billing reconciliation, compliance filing, pathology result intake, supplier admin, internal reporting. Keeping the patient-facing side out of AI hands is deliberate; it's where you want human judgement.
How does this work with our practice management software?
Sprigr integrates with Best Practice, Medical Director, Cliniko, and other practice management systems via their webhook and API interfaces. It reads billing data and patient records, writes back notes and status updates, and keeps your PMS as the system of record.
Is patient data secure?
Yes. Every Sprigr customer runs on physically isolated infrastructure. Patient data is processed in accordance with Australian privacy legislation. Credentials are encrypted at rest and only decrypted at runtime. Every action Sprigr takes is logged with a signed, hash-chained audit trail.
What about Medicare claim submission?
Sprigr doesn't submit Medicare claims on your behalf; your practice management system does that. Sprigr reconciles the remittances that come back, flags discrepancies, and maintains the billing paper trail. Claim submission stays with your PMS and your team.
How long does setup take?
Under an hour. Connect your practice management system and your inbox. Describe the admin you want handled in plain English. AI scaffolds the workflow. No coding, no IT team required.
Your team cares for patients. Sprigr cares for the paperwork.
Back-office admin for medical clinics. Up and running in under an hour.