The back office for medical clinics.
Patient care is your front office. Behind it, the admin piles up: Medicare reconciliation, AHPRA renewals, pathology filing, supplier POs, accreditation audits. Sprigr runs all of it in the background so your practice manager stops reconciling remittances at 9pm and your principal sees the week at a glance on Monday morning.
The admin pile outside the consult room - reconciliation, compliance, result filing, supplier chasers - runs on Sprigr.
Your team cares for patients. Sprigr cares for the paperwork.
- Medicare reconciliation
- AHPRA & accreditation
- Supplier chasers
- Renewal flags
What Sprigr runs around your practice management system
Back-office admin that Best Practice, Medical Director, and Cliniko were never built for, handled on autopilot.
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Medicare & billing reconciliation
Medicare bulk-billing claims, mixed-billing transactions, and patient co-payments matched against the remittances that land. Rejected items, short-paid claims, and missing submissions get flagged to the practice manager before month-end. The billing reconciliation pile stops existing.
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AHPRA & accreditation records filed
GP and practice nurse registrations, CPD records, practice accreditation documents (RACGP, ACRRM), infection control audits, and vaccination cold-chain logs, filed to the right practitioner and practice record automatically. Renewals flagged 60 days before lapse.
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Pathology & imaging result filing
Results coming back from pathology and imaging providers get filed to the right patient record and flagged for clinician review. Abnormal results are escalated for same-day review. No results sit in an inbox unactioned, no filing pile at the end of the day.
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Consumables & supplier PO chasers
Vaccines on backorder? PPE stock running low? Sprigr reads supplier email threads, follows up on ETAs, and pings your practice manager when stock is affected. Purchase orders that go quiet for 3+ days get chased automatically.
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Overdue invoice flags to the owner
Patient accounts aging past your terms get flagged to the practice manager with the patient, service, and amount attached. Sprigr doesn't email the patient; it surfaces what's slipping so your team can decide whether to chase, escalate, or write off.
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Weekly back-office report
Monday morning, outstanding supplier orders, unreconciled Medicare claims, upcoming AHPRA and accreditation renewals, overdue patient accounts, and practice KPIs land in the principal's inbox. You start the week already in the picture.
The admin layer your PMS doesn't handle
Where the practice manager's week actually goes, and what Sprigr takes on.
- Plain English
describe the admin once
Tell Sprigr what to file, chase, and flag in a sentence. It scaffolds the workflow, you approve it, and it runs from then on. No coding, no IT team.
- Weekly
back-office report to the practice manager
Monday morning, outstanding supplier orders, unreconciled claims, accreditation deadlines, and registration renewals land in the practice manager's inbox. You start the week already in the picture.
- 60 days
before renewal, automatic flag
AHPRA registrations, accreditation cycles, indemnity insurance, and vaccination program renewals get flagged to the practice manager 60 days before expiry. Your team decides what to do next.
Up and running in under an hour
Connect your practice management system and your inbox. Describe the admin you want handled. Sprigr runs it.
- 01
Connect your practice systems and inbox
Link your practice management software where it offers webhooks or an API (Best Practice, Medical Director, and Cliniko have no native Sprigr app yet), your Google Workspace or Microsoft 365, and the email account where pathology reports, supplier invoices, and compliance docs land. Credentials are encrypted at rest and only decrypted in your isolated sandbox at runtime.
- 02
Describe the back office in plain English
"Reconcile Medicare remittances against submitted claims. File pathology results to patient records and flag abnormal ones for same-day doctor review. Chase vaccine suppliers when POs are overdue by 3 days. Flag AHPRA renewals 60 days out."
- 03
Sprigr runs the admin in the background
Sprigr coordinates across your practice management system, pathology providers, and your inbox, reconciling, filing, chasing, and flagging what needs your attention. Your reception and clinicians keep using the same tools. Nothing to retrain.
Patient communications can run through Sprigr as well, behind an approval gate your team controls. The back office (reconciliation, compliance, result filing, supplier chasers, internal reporting) runs without the tap. Every action is logged with a complete audit trail you can review at any time.
Read the security model →Questions
How does Sprigr help medical clinics?
Sprigr runs the back office around your practice management system. Medicare and billing reconciliation, AHPRA and accreditation records filed automatically, pathology and imaging result filing, consumables and supplier chasers, renewal flags, overdue invoice flags, and a weekly back-office report to the principal.
Does Sprigr talk to patients?
Yes, where you allow it. Patient comms, appointment reminders, recalls, result follow-ups can run through Sprigr as well: it drafts each message from your records, the message waits behind an approval gate until someone on your team taps send, and routine ones can run on a standing approval once you trust them. The back office (billing reconciliation, compliance filing, pathology result intake, supplier admin, internal reporting) runs without the tap.
How does this work with our practice management software?
There is no native Best Practice, Medical Director, or Cliniko app yet. Where your practice management system offers webhooks or an API, Sprigr connects through inbound webhooks and the HTTP tool (you approve each domain once); otherwise it works from the emails, exports, and documents the system already sends. Google Workspace and Microsoft 365 cover email and calendar. Your PMS stays the system of record.
Is patient data secure?
Yes. Every Sprigr customer runs on isolated per-tenant infrastructure with its own database. Credentials sit in a vault, encrypted at rest and only decrypted at runtime. Every action Sprigr takes is logged with a complete, timestamped audit trail, and your data is never used to train models.
What about Medicare claim submission?
Sprigr doesn't submit Medicare claims on your behalf; your practice management system does that. Sprigr reconciles the remittances that come back, flags discrepancies, and maintains the billing paper trail. Claim submission stays with your PMS and your team.
How long does setup take?
Under an hour. Connect your practice management system and your inbox. Describe the admin you want handled in plain English. AI scaffolds the workflow. No coding, no IT team required.
Your team cares for patients. Sprigr cares for the paperwork.
Back-office admin for medical clinics. Up and running in under an hour.