Custom Domains

Every hosted website starts on a *.sites.sprigr.com URL. To serve it from your own domain, attach a custom hostname — verification and SSL certificates are handled automatically once your DNS record is in place.

Adding a domain

1. Open the Domains panel

   Go to the website’s page in the portal and find the Domains panel.

2. Add the hostname

   Enter the fully qualified domain you want to attach, for example shop.example.com (no protocol, no path), and click Add domain.

3. Create the DNS record

   At your DNS provider, add a CNAME record pointing the hostname at cname.sprigr.com. The panel shows the exact record to create.

4. Wait for verification

   Ownership and SSL are validated automatically off the live CNAME. The domain moves from pending through verifying to active, at which point it starts serving your site over HTTPS. Use Re-check to trigger another verification pass after changing DNS.

Try asking your agent

“Attach shop.example.com to the storefront website and tell me what DNS record I need to add.”

Domain status

Status	Meaning
pending	Registered, waiting for the CNAME record to appear
verifying	The CNAME was found; ownership and SSL validation are in progress
active	Live — the domain serves your site over HTTPS
failed	Verification did not complete; check the DNS record and re-check

Removing a domain

Click Remove next to a domain to detach it. Visitors hitting that hostname will get a 404 until you re-add it or point the DNS elsewhere.

Limits

The number of custom domains, and whether apex (root) domains and wildcards are allowed, depends on your organisation’s plan.

Next steps

• Website Hosting — Overview of the hosting platform.
• Builds and Deployments — Get a deployment live before pointing a domain at it.