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Microsoft Teams

Microsoft Teams is now part of the Microsoft 365 marketplace app. The built-in Microsoft Teams integration is retired: it no longer appears in the Integrations page picker, and new connections are made by installing Microsoft 365 from Apps and having each user link their own Microsoft account.

ToolDescription
teams_list_teamsList the teams the user belongs to, to discover a team_id
teams_list_channelsList a team’s channels, to map a channel name to its id
teams_list_chatsList the user’s chats, to resolve a chat_id
teams_send_channel_messagePost to a channel (team_id and channel_id are required on every call)
teams_send_chat_messageSend a 1:1 or group chat by chat_id or by member email addresses

The retired built-in only had the two send tools and could not list teams or channels. The app can discover them, so agents no longer need the IDs supplied up front, though a workflow can still hard-code a target channel.