What is Sprigr Team?

Sprigr Team is a multi-tenant AI agent platform that lets organizations deploy intelligent assistants across their entire operation. Sprigr Team gives every department access to AI agents that can collaborate, share knowledge, and integrate with the tools your team already uses.

Why Sprigr Team?

Most AI chat tools are single-user and siloed. Sprigr Team is built differently. Each organization gets a private workspace where agents are shared resources - a customer support agent can escalate to an engineering agent, a sales agent can pull data from your CRM, and a finance agent can check invoice status, all within the same platform.

Multi-tenant by design

Every organization operates in a fully isolated environment. Your data, agents, conversations, and configurations are separated at the infrastructure level. Administrators control who has access, what agents can do, and which integrations are enabled.

Agent collaboration

Agents in Sprigr Team do not work alone. You can organize agents into Agent Teams where they share context and delegate tasks to each other. A front-desk agent can hand off a technical question to a specialist agent, maintaining conversation continuity and providing a seamless experience for the end user.

A dozen-plus integrations

Connect your agents to the services your organization depends on. Sprigr Team integrates with email and calendar (Gmail, Outlook, Google Calendar), file storage (Google Drive, Google Sheets, Google Docs, OneDrive), collaboration (Microsoft Teams), developer tools (GitHub), customer support platforms (Gorgias), facilities management (Archibus), cloud infrastructure (AWS, GCP), and more. Additional integrations, such as field service management, are available as installable Apps from the marketplace. Each integration is authenticated per-organization using OAuth or API keys, so credentials stay secure.

Multi-channel communication

Reach users wherever they are. Agents can communicate through the built-in WebChat, Telegram, WhatsApp, and Slack. Slack is available two ways: as a native channel card on the agent (one-click Add to Slack) or as the Slack marketplace app. Agents are also reachable through website chat on Sprigr-hosted sites, inbound webhooks, MCP clients, and voice chat inside the portal, and can post updates into Microsoft Teams through the Teams integration. Customer conversations from these channels land in a shared Inbox in the portal, so your team never misses a message regardless of where it started.

Agents

AI assistants with custom personas, tools, and knowledge. Each agent can be configured for a specific role in your organization.

Workflows

Multi-step automated processes with approval gates, conditional logic, and agent-driven execution for complex business operations.

Knowledge Bases

Searchable indexes of your organization’s documents and data, powered by hybrid keyword and semantic search.

Webhooks & MCP

Inbound webhooks for event-driven automation, plus an MCP (Model Context Protocol) server that exposes your workspace to external AI clients.

Plan-based billing

Sprigr Team uses a plan-based billing model. Each plan comes with a set number of agents and a monthly allowance of AI usage, metered in tokens. Organizations choose a plan that fits their size and can scale up as they grow. New organizations start on the free plan and upgrade explicitly when they need more headroom. Plans can opt in to overage billing so agents keep running past the monthly allowance.

Global performance

Sprigr Team is fully managed - there’s nothing to host, no servers to maintain, and no infrastructure to scale. Your agents respond with low latency worldwide.